Trusted access to over 12,000 financial institutions
We take data security seriously
Account access powered by Mastercard & Plaid
Flyfin does not need to store any user information such as account numbers, usernames or passwords.
All Personally Identifiable Information secured to the highest global standards. GDPR and CCPA compliant.
Frequently Asked Questions
What steps does FlyFin take to ensure data privacy and security?
Data privacy and data security are some of the top priorities for FlyFin. Account access is powered by Mastercard and Plaid. This means that FlyFin actually never gets username passwords, which means that there is nothing to save. Mastercard & Plaid actually access your account statements. Note the only authority they have is to periodically access account statements. This is a fail-safe by itself. Furthermore, the way any personally identifiable information is saved on FlyFin like your name, email address, phone number, is highly secure. Infact FlyFin is CCPA compliant (California Consumer Privacy Act), which is the highest standard in the United States. Very few services have gone this far. We do it because security is job#1 for us.
Does FlyFin share its user data?
FlyFin does not store any of your personal information such as account numbers, usernames, or passwords. Furthermore, FlyFin does not share user data with any 3rd party providers including selling data etc. This is not FlyFin’s business. We charge consumers directly for tax filing services and that is the only business FlyFin is in.
Will I be charged automatically by linking my expenses?
No, you won’t be charged for linking your expenses with FlyFin. Infact you’re only giving permission to “read” your account statements/expenses. So there is zero chance of you being charged.
Can FlyFin edit or modify my bank transactions?
No, FlyFin has read-only access to your transactions. And so can’t modify anything.
Can I use it if I am not a freelancer?
A freelancer’s life is envied by all, however, it is a different story come tax time. FlyFin is the world’s first A.I. tax engine specifically designed for freelancers, so it’s ideal for freelancers. But anyone can file taxes through FlyFin.
How can I get assistance from a CPA?
FlyFin is powered by A.I. and backed by CPAs to help you maximize your tax deductions. The CPAs provide you with an in-depth tax report by scrutinizing every possible expense. In case of any confusion, simply swipe up to seek assistance from a CPA.
I am trying to link my bank account but I am facing issues. What to do?
To link expenses, FlyFin uses a third-party service powered by Mastercard and Plaid. Failure to successfully link your bank account is usually related to the 2-factor authentication settings in your bank or some incompatibility with these 2 services In case this issue occurs, send us an email at firstname.lastname@example.org
Can I add multiple accounts?
Yes, You can add multiple accounts. To take advantage of FlyFin's artificial intelligence, you should link all your bank accounts that have both business-related expenses and personal expenses.
Linking all your expenses ensures that you do not miss out on any of the deductions. Once your expenses are linked, you will be able to find all deductions that may apply to you.
How long does it take for FlyFin to respond if I am facing any issues?
FlyFin’s support team will revert to your queries within 24 hours.
I am trying to export my data but facing issues. What should I do?
If you fail to link your account with FlyFin. You can contact FlyFin’s tech team. The tech department will feed your expenses (in CSV format) manually to the A.I. engine. All you have to do is the following:
•Download your expenses from your bank account in CSV file format
•Email this file as an attachment at email@example.com
•Besides your name and email address, please remove any personally identifiable information like Social security number or Account number
How can I remove my linked account/s?
If you wish to remove any account, you can do that directly through the FlyFin app. You will find this option under the profile section.
Will I lose access to all my tax deductions data after I request to remove my account?
Yes, you will lose access to all the data associated with that account upon deletion.
How can I opt out of marketing notifications?
If you no longer want to receive marketing-related emails from FlyFin, you may opt-out via the unsubscribe link included in such emails.
How can I get ongoing tax deductions alerts on my phones?
FlyFin A.I. works around the clock, so you don’t ever have to worry about forgetting an expense. The app will notify you when about all the deductions that are applicable to you.
Does FlyFin charge any fee for filing taxes?
Yes, FlyFin charges you a fee to file your taxes with its expert CPA team. The exact pricing will always be available in the latest version of the app.