Fair Usage Policy

Last updated: March, 2025

TAX FILING LIMITS:

Premium plan includes 1 year’s tax filing for -

Personal taxes (Single, Married filing jointly, Married filing separately, Head of household)
Upto one entity (S corp, C corp or a partnership)
Upto one Schedule C
Upto one tax extension for personal as well as entities
Upto 2 state filing for all of the above

Standard plan includes 1 year’s tax filing for -

Personal taxes (Single, Married filing jointly, Married filing separately, Head of household)
Upto one Schedule C
Upto one tax extension
Upto 2 state filing for all of the above

Please note that tax filing limits are applicable for annual plans only. Tax filing is not covered on plans with monthly billing.

For complex tax situations exceeding your plan's coverage, there will be additional service fees.

AUDIT INSURANCE:

Audit insurance program only covers tax returns prepared and filed by the FlyFin team.
Our audit insurance covers reasonable professional fees associated with a qualified CPA handling an IRS audit triggered by errors in our tax preparation services.
Audit insurance does not cover situations where crucial information is not disclosed to our FlyFin CPAs.

REFUND POLICY:

FlyFin offers a prorated refund based on your subscription usage:

Limited usage:
- Full refund: If you haven't used any features like exporting reports, filing extensions, or consulting with CPAs, you'll receive a full refund (if canceled within 30 days of purchase).
Partial usage:
- Deductions apply: A fee will be deducted from your refund based on the services used:
  - $84: Deducting for using the deduction summary report export.
  - $49: Deducting for filing a tax extension through FlyFin.
  - $100: Deducting for availing of Zoom consultations with the CPA team.
Tax return preparation:
- Limited refund: Only $50 will be refunded if we've already prepared your tax return.

Important note: After filing your tax return with FlyFin or exceeding 30 days from your purchase date, refunds are unavailable.